If like a lot of places your year start in April — then there is no better time to talk about accessibility metrics.
I appreciate that talking about OKRs for some people will be dull, but at scale, it is the only way to set a clear outcome for multiple accessible services.
There is a second part to this about usability and a third part about capability.
This goes back to keeping focus and accountability about what we value and want to achieve.
It’s important to make sure that each OKR is specific, measurable, achievable, relevant, and time-bound to ensure that progress can be tracked and evaluated.
OKRs stand for Objectives and Key Results, a collaborative goal-setting methodology used by teams and individuals to set challenging, ambitious goals with measurable results. OKRs are how you track progress, create alignment, and encourage engagement around measurable goals.
Objective 1: Ensure compliance with accessibility standards
- Key Result 1: Conduct an accessibility audit of all digital services by Q2 and address any identified issues by Q4
- Key Result 2: Ensure that all new digital services released meet the WCAG 2.1 AA accessibility standards
- Key Result 3: Maintain compliance with accessibility standards by conducting regular accessibility audits every 4 months
It’s interesting because as an Accessibility champion, I have used all three key results to steer teams toward an accessible service future.